Privacy Policy

Cloudtryx Solutions ("Cloudtryx," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, software, and services, including but not limited to our product InvoiceMemo (collectively, our "Services"). By using our Services, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We collect information you provide directly, information we collect automatically when you use our Services, and information from third-party sources.

Information You Provide to Us

Account Information: Name, email, company name, phone number, and password when you register.

Payment Information: Billing details for processing payments via our secure third-party processors. We don't store your full credit card info.

Transactional Information: Details of invoices, estimates, and transactions you create in services like InvoiceMemo.

Communications: Information you provide when you contact us for support or other inquiries.

Information We Collect Automatically

Usage Data: IP address, browser type, OS, device info, pages viewed, and visit dates/times.

Cookies and Tracking Technologies: We use cookies to track activity and improve our Service. You can manage cookie preferences in your browser.

2. How We Use Your Information

We use the information we collect for several purposes:

Service Delivery: To provide, operate, and maintain our Services.

Account Management: To process transactions and manage your account effectively.

Service Improvement: To improve, personalize, and expand our Services based on user feedback and behavior.

Communication: To communicate with you for customer service, updates, and marketing purposes.

Security: To enhance security, prevent fraud, and protect our platform.

Legal Compliance: To comply with legal obligations and regulations.

3. How We Share Your Information

We do not sell your personal information. We may share it in the following limited circumstances:

Service Providers: With third parties that perform services on our behalf, like hosting, payment processing, and analytics.

Legal Reasons: If required by law or in response to valid requests by public authorities.

Business Transfers: In connection with a merger, sale of assets, or acquisition.

Your Consent: For any other purpose with your explicit consent.

4. Data Security

We use a combination of technical, administrative, and physical controls to maintain the security of your data. While we take reasonable precautions to guard your personal information, no security system is impenetrable, and we cannot guarantee its absolute security.

5. Your Privacy Rights

Depending on your location, you may have the right to access, update, delete, or restrict the processing of your personal information. You also have the right to data portability and to opt-out of marketing communications. To exercise these rights, please contact us.

6. Children's Privacy

Our Services are not intended for anyone under 13. We do not knowingly collect personally identifiable information from children under 13. If we become aware that we have, we will take steps to delete that information.

7. Changes to This Privacy Policy

We may update our Privacy Policy periodically. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date. We encourage you to review this policy periodically.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us:

By email: contact@cloudtryx.com

By visiting our contact page: https://new.cloudtryx.com/contact.html

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